Last updated: August 2026

Telepost Systems respects the privacy of the visitors and users of its website and is committed to protecting the personal data it collects and processes.

This Privacy Policy explains what personal data we collect, for which purposes we use it, with whom we may share it, how long we keep it and what rights you have.

Personal data is processed in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Greek law.

1. Data Controller

The controller responsible for the personal data collected through this website is:

• Telepost Systems
• Website: telepostsystems.gr
• Contact email: info@telepost.gr
• Registered address: 54 Othonos Street, Agios Dimitrios, Athens, 173 43, Greece

For any matter concerning the protection of your personal data you can contact us at the email address above.

2. What data we collect

Depending on how you use our website, we may collect:

• Full name
• Email address
• Phone number, if you provide it
• Company name, if you provide it
• Information you fill in on our contact forms
• Details you provide when subscribing to our newsletter or requesting free material, such as an e-book
• IP address and basic technical information about your device and browser
• Information about how you use the website, provided you have consented to the relevant cookies

We do not request sensitive personal data through the website, unless it is strictly necessary and an appropriate legal basis exists.

3. Why we use your data

Personal data may be used to:

• Reply to enquiries you send us.
• Communicate with you about products or services you have expressed interest in.
• Send newsletters and informational or promotional content, where you have given your consent.
• Send you an e-book or other material you have requested.
• Manage contacts and requests through our CRM (Customer Relationship Management) system.
• Measure and analyse website traffic.
• Improve the operation, content and user experience of the website.
• Measure the effectiveness of our advertising activity.
• Protect the website and our information systems from malicious activity.

4. Legal basis for processing

Depending on the case, the processing of personal data is based on:

• Your consent, for example for newsletters, marketing and non-essential cookies.
• The performance of a contract or steps taken prior to entering into a contract, when you contact us to request a quote or information about products or services.
• The legitimate interests of Telepost Systems, where necessary for the proper operation, security and improvement of our services, provided your rights and interests do not override them.
• A legal obligation, where retaining or processing specific data is required by applicable law.

5. Newsletter and e-book

When you subscribe to our newsletter or ask to receive an e-book or other informational material, we may collect details such as your name and email address.

Where you have given the relevant consent, we may use your email address to send updates about the products, services, news and offers of Telepost Systems.

You can unsubscribe from these communications at any time using the unsubscribe link included in our emails, or by contacting us directly.

Withdrawing your consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Google Analytics and advertising

The website may use services such as Google Analytics and Google Ads to measure traffic, understand how the website is used and measure the effectiveness of our advertising.

The related cookies and tracking tools are activated in line with each visitor's consent choices.

More information about the cookies we use and how to manage them is available in the website's Cookie Policy.

7. Partners and third-party providers

To operate our website and services we may use external partners and service providers, such as:

• our website hosting provider,
• email and email marketing services,
• our CRM system,
• analytics services,
• online advertising services,
• technical partners supporting our information systems.

These partners receive only the information necessary to provide the relevant services and are required to handle it in accordance with applicable data protection law.

We do not sell personal data to third parties.

8. Transfers outside the European Economic Area

Some of the service providers we use may process data outside the European Economic Area (EEA).

Where such a transfer takes place, the appropriate safeguards provided for by the GDPR are applied, such as adequacy decisions or suitable contractual guarantees.

9. Data retention

We keep personal data only for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable law.

• Contact details and commercial enquiries are kept for as long as necessary to manage the communication and any potential business cooperation.
• Newsletter details are kept until you withdraw your consent or ask to be removed.
• Data that must be retained for tax, accounting or other legal reasons is kept for the period required by law.

10. Security of personal data

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

Although we make every reasonable effort to keep information secure, no transmission or storage of data over the internet can be considered completely secure.

11. Your rights

Under the GDPR, depending on the case, you have the right to:

• Access the personal data we hold about you.
• Have inaccurate or incomplete data corrected.
• Have your personal data erased.
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw your consent at any time.

To exercise your rights you can contact Telepost Systems at info@telepost.gr.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe that the processing of your personal data infringes applicable law.

12. Cookies

The website uses cookies and similar technologies.

• Strictly necessary cookies are used for the proper operation of the website.
• Cookies relating to analytics, advertising or other non-essential functions are used in line with each visitor's consent choices.

More information is available in the website's separate Cookie Policy.

13. Changes to this Privacy Policy

Telepost Systems may update this Privacy Policy when the way the website operates, the services used or the relevant legislation changes.

The most recent version will always be available on this page.