FAQs

Frequent Questions

Everything you would want to know about Pneumatic Tube Systems, gathered here.

  • The Pneumatic Tube System is an automated internal transport system that connects Departments, floors, and buildings. Through a Network of Tubes, special Carriers transport Documents, money, samples, Medication, and small items at speeds of up to 6 m/s, offering fast, secure, and reliable transfers, with significant time and cost savings.

  • Pneumatic Tube Systems are used in any area requiring fast, secure, and frequent internal transfers. They are ideal for businesses and organizations that want to save time, reduce staff movement, and increase Productivity. Indicative applications include: Hospitals, Supermarkets, Warehouses, Industries, Offices, Banks, Gas stations, Stores, Cinemas, Car repair shops, Pharmacies, Workshops, and many other professional spaces. If there is a need for transport within a building, there is an application for a Telepost system.

  • With a Pneumatic Tube System, you can transport almost anything, as long as it fits into the Carrier that corresponds to your system. Documents, money, Medication, Blood samples, plasma, glass vials, small items, spare parts, tools, as well as liquid or solid samples such as oil, grains, chemical materials, and raw materials are transported with Safety. Each system is designed according to the needs of the application, so that items are transported quickly, with Safety and without damage, whether it is for a hospital, an industry, a warehouse, or a professional space.

  • Depending on the application, Telepost systems can transport loads from a few grams up to approximately 5 kg. For special requirements, solutions with greater transport capacity can be designed.

  • There is no essential limit to the distance a Pneumatic Tube System can cover. With proper design, Networks can connect remote buildings or large Installations. For very long distances, intermediate air supply Stations are used to maintain the system's high performance and reliability.

  • A system can start with two Stations and expand into large Networks with many Stations. With the right design, the system can be developed gradually as your business needs grow.

  • The better question is not "How much does a Telepost system cost?", but "How much does it cost you today not to have Telepost?" Use the free Amortization Calculator and see in less than a minute how much internal transport costs your business each year. "Calculate your cost by clicking on the image" Every business is different and the cost depends on the needs of the Installation. Before requesting a quote, use Telepost's free Amortization Calculator and see how much internal transport costs your business today. Often, the real cost is not the Installation of a system, but the daily loss of time without it.

  • The duration of the Installation depends on the size and complexity of the project. A small system can be completed even within 1-2 days, while larger Installations in hospitals, industries, or building complexes require more time. During the project study, Telepost provides a detailed schedule, so you know the implementation time from the outset.

  • Yes. Most Telepost systems are installed in already operating buildings, without requiring an interruption of their operation. The Installation is organized in cooperation with the client, so that works are carried out with the least possible disruption.

  • Yes. Most systems can be expanded in the future, provided that the correct design has been foreseen from the start. If you know that your business will grow or will need more Stations, it is preferable to choose a Network system from the outset. This way, adding new Stations becomes easy and quick. Even a Point-to-Point system can be upgraded to a Network, but additional work is required. Therefore, proper study from the beginning can save you time and cost in the future.

  • It depends on the size and complexity of the system. Smaller systems require minimal to zero maintenance for many years. In contrast, larger Networks, especially in hospitals and industries, are recommended to be serviced periodically to maintain their maximum performance and reliability. Telepost offers comprehensive maintenance and technical support programs, tailored to the needs of each Installation, with response times of up to 24/7 for critical applications.

  • In case of a power outage, the system temporarily stops operating and resumes once power is restored. In larger Network systems, restarting is automatic and the system locates the Carrier's position, safely completing its transfer. In smaller systems, operation easily resumes once power is restored. In any case, Telepost designs its systems to recover quickly and safely after a power outage.